Refund policy

If you are not 100% satisfied with your purchase at the Three Dots Online Store, we will gladly accept returns for a refund within 30 days of your order. Product must be in its original condition with all tags attached. You may also request an exchange for the same item in a different size or color (subject to availability) as long as product is in its original condition with all tags attached.

All items marked final sale have been reduced in price and cannot be returned for a refund or online credit or exchanged for a different size, color or style. If you have any questions regarding sizing, fit or fabric, please reach out to customer service before placing an order.

Your refund will be in the same form of payment as the original purchase. Please allow two weeks for your return package to be processed. Refunds to credit cards will appear within one billing statement.

 

For international returns, we, unfortunately, do not provide return labels. Please return the items using an insured postal carrier. Be sure to include a copy of your invoice inside the package. The return label in our online return portal is only valid for shipping within the United States and international customers are responsible for return shipping. When your return is received and processed, we’ll email you a refund notification.

Threedots.com is not responsible for missing, damaged, or lost packages.

For additional questions, please contact Three Dots Customer Service.